Customer Service

Product Support Specialist - SharePoint

Hyderabad, Telangana   |   Full time

Technovert is a fast growing premiere technology company founded by ex-Microsoft techies and has the best in class SharePoint technology 'Spartans' of the industry. We work with enterprises in the International market that includes best of the world’s technology companies such as Microsoft. To know more about us, please visit www.technovert.comTo know about our product line, please visit www.saketa.com and www.keka.com


Here is an exciting opportunity to work with other SharePoint experts as an extended team for our global delivery centers in USA and India. As a Strategic Partner we take care of the Support cum development needs on our SharePoint product.

We are looking for passionate Product Support Specialist who have extensively worked on below mentioned areas:

  • Have strong problem solving and analytical skills necessary to support large scale IT system and networking equipment
  • Have 1+ years of experience in handling network Infrastructure and AD within enterprises
  • Have strong exposure to Windows server maintenance and troubleshooting
  • Have 2+ years of experience in maintenance and configuration of multi-tier SharePoint Farm and associated environment such as ADFS,
  • Have 2+ years of experience in SharePoint Migration across version and Office 365
  • Strong knowledge in installation, configuration and managing SQL server and SQL server failover clusters
  • Have strong hands on skills in maintaining, optimizing and governing SharePoint Farms
  • Ability to troubleshoot and perform root cause analysis on SharePoint issues
  • Have hands on experience in automation of SharePoint installation, configuration using PowerShell
  • Have exposure in supporting agile driven development team for Infrastructure and solution deployment/ release management
  • Worked in a service support environment as L2/L3 support
  • Have exposure to administering and managing Office 365 and SharePoint Online
  • Have exposure in managing and maintaining hybrid and multi farm federated environments
  • Good hands On experience in patching and upgrading SharePoint Servers with latest Cumulative
  • Have exposure in configuration and deployment of  SharePoint OOB Solutions
  • Strong exposure in IIS Management, SMTP and File Shares Management


Essential Duties and Responsibilities:


  • Work as part of the Infrastructure and services team in supporting and managing SharePoint environments
  •  Install, Configure and maintain SharePoint & SQL server environments for Clients
  • Perform Daily, Weekly, and Monthly monitoring of SharePoint Farm and generate Risk Assessment Reports
  • Proactively work on Support Request, troubleshoot and resolve issues
  • Build experience in Office 365 Administration and Azure Ad Deployments
  • Proactively develop powers she'll scripts for proven install and configuration methodologies for SharePoint, Office 365, SQL Server and Windows server
  • Work with IT architects in designing and formulating SharePoint Farm Topologies
  • Reactively provide Governance Support for SharePoint Farms
  • Get hands-on on working with Prerelease version of SharePoint, SQL Server & Windows server


Good to Have:


  • Exposure in deploying and configuring VM in Hyper VM, and on Azure
  • Exposure to Software defined networking and SAN deployments
  • Optimizing SharePoint for large Content Databases
  • Exposure to SharePoint Programming Model and Solution framework using .NET
  • Have passion to work on Cloud and IAAS stack

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